Meet the Docent Council


Grace Baldwin Grace Baldwin is a retired mathematics teacher and graduate from Pomona College. She has been a docent with RAFFMA since the beginning of the program and proudly carries the distinction of RAFFMA’s first docent. When she is not giving tours, Grace is an active member of the San Bernardino Symphony and the Symphony Guild Council and a volunteer at the Guthrie Music Library. She is also a member of the San Gorgonio/San Bernardino branch of the American Association of University Women.
Bert Cassan Bert Cassan is a retired counselor and business teacher at Eisenhower High School in Rialto. Bert enjoys traveling and has visited all 50 states in the U.S. and over 100 countries. Bert says that being a docent at RAFFMA has added to his knowledge of ancient Egypt and gives him something fun to do in his retirement. Sharing his knowledge about  the museum's ancient Egyptian collection with others helps keep his mind active.
Jean Ford

Jean Ford is retired following a career in sales and marketing operations and small business management. Jean's life-long interest in ancient Egypt motivated her to become a RAFFMA docent. She is currently a member of the Egypt Exploration Organization (Los Angeles), the American Research Center in Egypt (ARCE Orange County Chapter) and the Egypt Exploration Society (London).  Jean received a BA in Liberal Arts from Mount St. Mary's College, Los Angeles, and is currently earning a Certificate in Egyptology through the University of Manchester, UK. She also studies Egyptian hieroglyphs, and during the summer 2014 she participated in an archaeological dig of three tombs with the South Asasif Conservation Project on the west bank of Luxor, Egypt. Jean enjoys reading and writing about ancient Egypt, painting in watercolor, aquatic exercise, samurai movies, and dinners out with her son Ryan.

Allan Gluck Allan Gluck is a semi-retired real estate appraiser who became fascinated with Egyptology after a one-month trip to Egypt in December 2011. In addition to pursuing his interest in Egyptology as a docent at RAFFMA, he is also a member of the Southern California chapter of the Egyptian Exploration Organization (EEO). Allan’s interest in Egyptology is coupled with an interest in photography, which he purses through photography classes at Santa Monica College. For Allan, being a RAFFMA docent helps bring alive ancient Egypt’s 6,000 years of culture that is so integral to Western thought.
Natalie Hwang Natalie Hwang is currently a student at Cal State University, San Bernardino (CSUSB) majoring in Business. She loves art and being a part of RAFFMA as a docent. Natalie enjoys helping at RAFFMA’s events and educational activities and giving museum tours where she can share her love of art with visitors. In her spare time she likes to surf, play tennis, and watch soccer.
Les Kong Les Kong is the Coordinator for Media Services at the John M. Pfau Library, at CSUSB. He has had a long-time interest in Egyptian art and artifacts and has visited numerous collections around the world. Les became a docent for RAFFMA as a way to deepen his knowledge of ancient Egypt and share this knowledge with others. Originally from the San Francisco Bay Area, he is also a lifelong and avid San Francisco Giants fan.
Pam Lue Pam Lue recently graduated from CSUSB with an emphasis in Art History. Currently she works at a local accounting firm as an accountant. For Pam, museums are amazing and fascinating places where one can connect the past and the present, and sometimes the future. Whenever she travels, museum visits are always part of her itinerary. Pam became a RAFFMA docent as a way to better understand the operations of a museum and the conservation of ancient objects. Pam enjoys leading museum tours where she has the opportunity to work with kids and engage them through storytelling. When she has the time, Pam also enjoys running, swimming and hiking.
 Mark Moon Mark Moon is a graduate of CSUSB majoring in Art Education and Studio Art with an emphasis in painting. Mark became a RAFFMA docent as a way to contribute to the art education of RAFFMA’s many visitors.
Bob Reed Bob Reed is retired from the law enforcement and banking security industries and has had a life-long interest in Egyptian history. He and his wife have traveled to many museums with outstanding Egyptian collections, including those at the Cairo Museum, the Vatican, the British Museum, and the Louvre. Bob enjoys talking about art and history, and he decided to become a docent after his first visit to RAFFMA in 2005. In addition to traveling extensively, Bob enjoys painting; currently, he serves on the Board of Directors for a local art association. Bob Reed holds three degrees from the California State University system. His docent training, continued personal study, and travel have enriched his background and made him a valuable member of our docent team.
Matt Silence Matt Silence is a CSUSB graduate with a degree in Art History. Currently he is enrolled in CSUSB’s teacher credentialing program and plans on becoming a history teacher. Matt is especially interested in the histories of Western civilizations like ancient Greece and Rome, as well as Renaissance, Baroque, and Byzantine art history. He also enjoys learning about early Chinese and Japanese art history and Arthurian mythology. Matt became a RAFFMA docent so he can share his love and knowledge of art history with others. Outside of the museum, Matt likes reading old manuscripts, collecting medieval arms, participating in Highland games, and graphic design.
Amber Ward Amber Lue Ward is a recent UCLA graduate with degrees in History and Art History, and a minor in Near Eastern Languages and Cultures. She plans to pursue a PhD in Egyptology and is currently applying to graduate school. Amber became a docent at RAFFMA to share her passion and knowledge about Egyptian art and culture with others. Outside of academia, Amber enjoys spending time with her friends and family, reading science fiction and fantasy novels, and exercising.



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